1. Overview

REIGEMS Inc. (“REIGEMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and protect your personal information when you visit our website, use our CRM platform, or communicate with us.

By using the REIGEMS platform, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.

2. Information We Collect

We collect personal and non-personal information through various means:

A. Information You Provide Directly

• Name, email address, and contact number

• Business name and address

• Billing and payment details

• Login credentials and account information

• Client or property data added through CRM usage

• Communication preferences

B. Information Collected Automatically

• IP address and general location data

• Browser type, device information, and operating system

• Usage analytics (pages visited, session duration, etc.)

• Cookies and similar tracking tools

C. Information from Third Parties

• Real estate platforms and integration partners

• Payment processors and marketing partners

• Publicly available business information

• Connected social media or service accounts

3. How We Use Your Information

We use the collected information to:

• Provide and manage CRM functionality

• Create and manage user accounts

• Process billing, payments, and renewals

• Send notifications, updates, and promotional emails

• Improve user experience and system performance

• Ensure legal compliance and prevent misuse

• Perform analytics and market insights

• Support automation and workflow features

4. How We Share Information

We do not sell your personal information. However, we may share information in the following cases:

• Service Providers: With trusted third-party vendors assisting in hosting, payments, or communication.

• Legal Compliance: When required by law, court order, or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

• User Consent: When you authorize data sharing for integrations or services.

5. Data Security

We apply industry-standard security measures, including:

• SSL/TLS encryption during data transfer

• Regular platform security audits

• Limited access to sensitive data

• Data backup and recovery protocols

While we strive for full protection, no digital system can guarantee absolute security.

6. Data Retention

We retain data only as long as necessary to:

• Provide services and fulfill transactions

• Meet legal and compliance obligations

• Resolve disputes and enforce agreements

You may request deletion of your data anytime, subject to legal or contractual retention requirements.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access your stored personal data

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications

• Request data portability

• Withdraw consent for specific processing

To exercise these rights, contact support@reigems.com.

8. Cookies & Tracking

We use cookies and tracking technologies to:

• Remember login sessions and preferences

• Analyze usage patterns

• Improve website functionality

• Measure marketing effectiveness

You can disable cookies via browser settings, but this may impact performance.

9. Children’s Privacy

REIGEMS does not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted immediately.

10. International Data Transfer

By using our platform outside the United States, you consent to data transfer and processing in the U.S. or other locations where REIGEMS or its partners operate.

11. GDPR & Global Compliance

For EU and international users, REIGEMS complies with:

• GDPR lawful processing requirements

• Data protection impact assessments

• Processor and sub-processor agreements

• Data subject access and deletion requests

• Breach notification procedures

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. Continued use of our platform implies acceptance of those changes.

13. Contact Us

If you have questions or privacy concerns, please reach out:
Email: support@reigems.com
Website: www.reigems.com
REIGEMS Inc.